Adobe CarePlan FAQs
Why buy a CarePlan Membership
CarePlans are managed and designed by Adobe and exclusively for Adobe clients. Our plans are customized for our clientele by our veterinary team and do not include services that we don’t think you need or will use. With a CarePlan, you can get more access to the veterinary team that knows your pet the best, when you need it the most. Only CarePlan can offer unique features, such as unlimited video visits with an Adobe veterinarian and instant checkout, so you can quickly get out and on your way.
No. Pet insurance covers unexpected visits for illness or injury. A CarePlan membership enhances this by including your pet’s regular recommended wellness care, such as their annual checkup and vaccinations, that aren’t typically included in a pet insurance plan. Unlike insurance, you also can receive unlimited televisits with an Adobe Vet. Speak with the Adobe team for more detail.
CarePlan member benefits
For most pets, your recommended routine, healthy pet care is covered. If your pet needs additional services such as diagnostic tests (blood work or lab tests) or additional visits for healthcare issues, they may result in additional costs.
In some cases, an in-office visit is better than a video visit. However, for many situations the care is equally as good, video visits have some great advantages. The biggest benefit is that you save the time and hassle of packing up your pet and driving to the office. Video visits are scheduled, so you no longer have to wait in the waiting room. Video visits are also perfect when you are out of town or on vacation and your pet needs attention. Every CarePlan membership entitles you to unlimited video visits.
Plan pricing, payments and savings
Using your CarePlan
Live chat and FirstCall chat are conducted by dedicated Adobe medical staff members. Video visits are with an Adobe veterinarian.
CarePlans are designed for one pet at a time.